Refund Policy
Delivery Best Practices for a hassle free Online Shopping Experience
The following are a few ‘best practices’ we recommend to be followed when placing orders with happymarket.lk in order to experience a smoother online shopping experience.
The order will be dispatched once the address, contact number and products to be delivered are confirmed. Alterations made to the delivery address on the day of delivery would reschedule the package to be delivered on the next working day
A courier person would contact you to make the delivery. Please ensure that the given number is reachable as the courier may need directions if unable to find the delivery location. If the recipient is unreachable during a specific time, please ensure that an alternative number is provided to avoid any hassle.
Our delivery team would at all times try our level best to deliver the package to the most convenient location for you. However, if deemed that certain access points are unreachable due to numerous reasons (Bypassing Security at Offices, Universities, Apartments), it would be required to collect the package from the nearest reachable location.
If the client wishes to return the ordered product upon delivery, please note that the client would be required to pay the delivery fee, given that the delivered item is non-defective and accurately described on our website.
If you’re expecting a package, but you’ve missed the first attempt at delivery, you have options.